Saturday, October 31, 2015

2016 Honda Pilot: Using Voice Recognition for Navigation

In case you missed this on the Honda YouTube Channel.

The 2015 or 2016 Honda CR-V - An unbiased preview

This video will serve to set the bar for what one should expect in a onsite vehicle demonstration.
This being a pretty thorough presentation.



Saturday, October 17, 2015

Before the rubber meets the road there is Trust

A few tenets of our 21st Century Honda Dealership:


1) YOUR Trust is first and foremost to us.

 First, before we talk business, before we seek to 'earn' your business we seek to earn your TRUST.  Trust is at once a state of mind and emotion.  We want you to be comfortable from the beginning.  We have a beautiful facility here, that houses happy employees and is as much home to all of us as it is a workplace.  We want to entertain you in a way that makes you comfortable as if you were indeed in our home.

2) We listen to YOU before we speak.

Before we share our opinion, thoughts, objectives with you we want to hear YOUR opinion, impressions, thoughts and objectives.  We're here to listen first.


3) YOU are in control.

We can do it your way.  Forget about a process that is rigid and 'us' oriented, let us follow your
lead, you have a need, you have an objective, we're listening and adaptive to your approach.  e.g. if you want to work the numbers first, fine.  Should you want to drive the car first, explore all that new technology, fine.  Let's do it the way that makes you feel comfortable.


4) We are a team and great communication means keeping YOU in the loop.

You'll notice that not only do we work hard, we work smart and as a team to provide you with a world class car buying experience.  There are all kinds of 'newness' out there, the least of which is all that new technology that is now part and parcel to any new car or truck.  We have state-of-the-art tools to demonstrate, learn and explore these new technologies.  And as a new Honda owner you'll find that we will keep you abreast of changes before, during and after the sale.


5) If there is a way we'll find it and make it work for YOU.

 We'll continue to have your best interest in mind.  During the sales process we'll offer multiple solutions both in terms of vehicle models and trim levels and financial scenario that address the various buy and lease alternatives.


6) Finding the best fit for YOU is winning.

 Should we hit an obstacle, should you decide that our product is not right for you, no hard feelings.  Based upon our effort to be thorough, chances are we'll arrive at the same solution at the same time.  No conflict, we're with you.  May the best car win.





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